Our History
More Than a Decade of Service. Countless Solutions. Infinite Possibilities.
In 2001, a small group of consultants came together with concept of not just providing a product to a customer but setting up relationship with our customers that goes beyond the borders of supplier and customer relations. BSI Inc. was formed was subcontracted through Enterprise Organizations in the GTA (Greater Toronto Area) to providing web based solutions.
As time went by, our customer demands were also changing as we created more complex web based solutions, we were also required to provide infrastructure support also. Due to this growing demand, our business vision and mission had changed. As a result, a new company by the name of Cyber Stream was born. Incorporated in Toronto, Ontario, Canada in 2005 and the company began providing IT services to enterprise organizations across the GTA .
In 2008, Cyber stream’s strategic goals in servicing clients had changed. The customers required more than just hardware infrastructure/Web Solutions that we were providing at the time. Cyber Stream ventured for the 1st time into software development, reporting solutions and have expanded our consulting team who currently acquire projects from all across Southern Ontario.
In 2010, Cyber Stream moves the Head Quarters from Toronto to Burlington to easily service and to be more geographically central to our customers.
Why Choose Us
- For most businesses, an in-house IT specialist is a luxury that they simply cannot afford. However, they are still left with a large potential cost to their business in periods of downtime, including losses in productivity; staff members are stuck spending valuable paid time trying to solve problems that they do not completely understand.
- Your business IT needs may peak and trough, so there is not enough steady work for a dedicated person. You may be a small company and simply do not have enough space for another staff member.
- Although you are heavily dependent on your IT systems to run your business, you cannot justify a full-time, in-house employee. Therefore, if you should experience a critical failure, there are no experts on hand, forcing you to resort to costly and unfamiliar emergency support.
- Using outsourced IT support, you can call a dedicated Help Desk and speak to an IT technician as often as you like. A team of experts is always on hand to help fix any problem you may encounter.
- You may have a dedicated IT person in-house or a designated employee looking after your IT in addition to their normal job.
- You rely heavily on them for the continuity of your IT systems and business operations. What happens if there is a critical failure and they are on holiday, off sick, or at an external event or meeting?
- What if they are already dealing with one crisis and a second one arises at the same time? What if there is a catastrophic issue and they try everything they can think of, but it is beyond their capabilities
- Using outsourced IT support, you always have a team of experts on call and they are never off sick or away on holidays. They can come up with solutions to complement and support your own internal IT staff at any time.
- Perhaps you are thinking about employing your own internal IT person. If you are not from a technical background, how will you ensure that you recruit someone with the right set of skills for your specific business?
- Recruitment is a tough, time-consuming and expensive process at the best of times. It is easy to be confused and misled by technical jargon if you are not IT-savvy, which could turn out to be a costly mistake for your business if you employ the wrong person.
- Using outsourced IT support, you do not have to worry. You will always have an on-call team of highly trained IT specialists, equipped with the latest industry qualifications and the most up-to-date technical knowledge and skill set available.
- Your time is precious and should be spent concentrating on your core business activities: managing your staff and costs, and most importantly, meeting the needs of your customers. The last thing you need is to waste time worrying about and sorting out IT issues.
- Using outsourced IT support will give you complete peace of mind, take the stress out of managing your technology needs, and allow you to focus on simply running your business.
- The IT landscape is a constantly changing environment and technology is developing at a rapid rate. How do you find out if there is a new product, software upgrade, or application that may be able to benefit your current operations?
- Using an outsourced IT support provider ensures you stay at the forefront of available technology, while allowing you to enjoy the benefits of their established partnerships and accreditations with leading technology industry providers, such as Microsoft, Sage, Cisco, and Avast.
- You may think that you are saving money by keeping the responsibility for your technology in-house or distributing it internally amongst your staff. However, in all likelihood, your employees are not focusing on their primary roles, but are being constantly distracted by incessant or lingering IT issues that are affecting their ability to do their jobs effectively, dramatically reducing their productivity.
- Using outsourced IT support, your employees can call a dedicated Help Desk where a technician will quickly diagnose and fix the issue they have encountered. This will speed up problem resolution, reduce your downtime, and allow staff to be more productive by focusing on their core roles.
Our Standards
Developed over decades...
We expect all our suppliers to meet the standards set out in our Global Standards. This includes every company that sells us a product or a service, including contractors, joint venture partners and research or licensing partners.
Our supplier standards reflect the requirements of our own Code of Conduct and international standards such as those published by the International Labour Organisation..
Our Principles
With the Passion for client success...
We conduct our operations with honesty, integrity and openness, and with respect for the human rights and interests of our employees. We shall similarly respect the legitimate interests of those with whom we have relationships.
Obeying the law
Cyber Stream companies and employees are required to comply with the laws and regulations of the countries in which we operate.
Consumers
Cyber Stream is committed to providing branded products and services which consistently offer value in terms of price and quality, and which are safe for their intended use. Products and services will be accurately and properly labelled, advertised and communicated.
Innovation
In our scientific innovation to meet consumer needs we will respect the concerns of our consumers and of society. We will work on the basis of sound science, applying rigorous standards of
What We Offer
Public Relations
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Wherever Cyber Stream is located, we aim to make a positive contribution to our local communities through sponsorships, partnerships, charitable donations and other initiatives that help to make a difference.
Our activities are focused on bringing sustainable benefit in ways that are consistent with our business of improving Technology and the quality of life. Our contribution to better technological advances is founded on the research and development of innovative solutions, so we also look at ways in which we can promote the value of science among young people and encourage the scientists of the future.